Info Service Center – International Office

  The Info Service Center Team Copyright: Martin Braun

The Info Service Center offers information and services for international and German students. The Info Service Center is your gateway to the world of the International Office and will gladly answer your questions and provide general information on a vast range of topics.


Please note that due to the CoViD-19 pandemic, the immigration office’s branch in the Super C building on Templergraben 57 currently accepts requests for appointments by email only. To make an appointment, please send an email to providing your first name, last name, birth date, and purpose of the appointment (e.g. application for a residence permit or extension of a residence permit) and attach a scan of your passport and visa or residence permit. If you have multiple first and/or last names, remember to mention all of them in your e-mail!

You should apply for a residence permit around 8 weeks before your visa or current residence permit expires.

Please note that the immigration office is currently dealing with many requests so it may take up to a few weeks until they get back to you. Please wait for their response and refrain from sending any further emails or calling them by phone. As soon as you have applied for an appointment, your case is considered pending and there are no negative repercussions if your visa/residence permit expires before you have had your appointment.



On our FAQ page you can find links to download detailed information sheets on various important topics.

Survival Guide for International Students

The Info Service Center has put together a helpful Survival Guide for international students. This guide will help them get oriented and fit in more quickly. Go take a look!

Remote Consultation Hours via Zoom

The Info Service Center is offering weekly consultation hours via Zoom from November 2020:

Consultation hours: Wednesdays, 11am to 12:30pm
Link to the meeting
Password: eBS0u^

We are looking forward to talking to you!


SuperC © Copyright: Peter Winandy


International Office Info Service Center

SuperC, Room 329, Templergraben 57, 52062 Aachen


+49 241 80 90660



Recreation Tip

A colorful recreational program is provided by RWTH Aachen's international center,


Take a look at the film page of RWTH Aachen University to get an impression of RWTH and its offers.

For further information on the International Office and its services, please visit the Portal for International Students and Researchers.


If you want to stay up to date...

Our Facebook page and Instagram account provides information about important dates and deadlines, workshops and seminars, events, and recreational activities taking place in the international environment at RWTH Aachen. Additionally, you can find all dates and events in the International Office calendar.

Did you know there is a RWTH app? Using the app, you can easily find your lecture hall or classroom, access study material on L²P, or find an overview of all your courses. The RWTH app can be downloaded online for free. Additional information is available on the Logbuch Lehre blog page.

For all new internationals who want to meet new friends: we have created a Facebook group: RWTH Welcomes Internationals.


If you want to go abroad...

In addition to foreign language skills, enhanced subject knowledge, and intercultural expertise, spending time abroad promotes personal development and broadens one's horizon. On our pages for exchange and program students (Outgoing) we offer information about the diverse diverse opportunities for studying or working abroad, including international exchange programs and university partnerships. We offer comprehensive information material, reports by past exchange students, and detailed consultations with our specialized staff.


If you are coming from abroad...

Integrating into student life at RWTH is one of the most important factors for a successful stay. We help international applicants and students get off to a good start by providing essential information about life in Aachen and studying at RWTH, through a wide range of services, such as the Welcome Week and the BeBuddy program. A special webpage offers exchange and program students (Incoming) all of the necessary information. If you are interested in pursuing a degree at RWTH, we have provided the important information on this topic as well. the topic of living in Aachen is also important. We are available to answer your questions and offer assistance before, during, and after your stay at RWTH. You can find detailed info sheets on our FAQ page.

Many other advice centers are happy to help you once you arrive at RWTH.

Language Courses for Students

The RWTH Language Center offers a wide selection of language courses.

Our Workshop Offerings

We are happy to provide you with information on our workshops for students. These should help you organize your studies and integrate with fellow students.

If you want to meet new people...

Various student associations and clubs offer an interesting and diverse program of activities, excursions, and events. Humboldt Haus is the international center of RWTH. The student associations hold their office hours there.

In addition, the University Sports Center offers a wide range of courses, which can be a great and fun way to get to know new people.

Info Service Center Office Hours
Monday, Tuesday, Thursday and Friday 9:30am to 12:30pm
Wednesday 9:30am to 12:30pm and 1:30 to 4pm
Telephone Office Hours Monday to Friday from 8:30am to 12:30pm and 1:30 to 4pm

Welcome Center for Researchers

The Welcome Center for International Researchers offers advice and support to international researchers during preparations for and throughout their stay at RWTH Aachen.