Division 5.3 - IT Basic Systems

  Person typing on a computer keyboard Copyright: © Stefan Hense

The Division of IT Basic Systems belongs to the Department of Internal Management and IT within RWTH’s Central University Administration. It is responsible for the operation of basic IT services.

 

Our Responsibilities

Department 5.3 – IT Basic Systems manages more than 1,400 clients and is responsible for the administration of the basic infrastructure and the operation of approximately 270 servers for the Central University Administration (ZHV).

Every day, our young and creative team ensures that ZHV has an optimal, high-performance and secure workplace environment. Together, we identify and procure suitable hardware and software solutions to optimally equip the IT workstations.

We are there for you – remotely and in person on site. You can reach us via our hotline, the ZHV ticket system, or email.

Furthermore we provide vocational training for young people to become IT specialists (m/f/d) for systems integration, offering attractive benefits such as a job ticket for public transportation, corporate health management, a University sports program, and many more. Our apprentices are involved in project activities and receive intensive support from our experienced trainers.

 

Staff

Name Contact
Leitung
Abteilungsleiterin
Petra Mehdi
Phone: +49 241 80 94782

stellv. Abteilungsleiter/Sachgebietsleiter IT-Infrastruktur
Sebastian Fuchs
Phone: +49 241 80 99019

IT-Infrastruktur
Fuchs, Sebastian (siehe auch stellvertretender Abteilungsleiter) Sachgebietsleiter
Oliver KannenbergPhone: +49 241 80 92431

Thomas KüppersPhone: +49 241 80 94393

Sven PoquéPhone: +49 241 80 97779

Jens SchmitzPhone: +49 241 80 94783

IT-Helpdesk (ZHV)
ZHV HelpdeskPhone: +49 241 80 99020

ZHV Helpdesk´s Website
Sachgebietsleiter IT-Helpdesk
Michael Schnitzler
Phone: +49 241 80 94878

Tobias BraaschPhone: +49 241 80 94317

Sabrina BakiPhone: +49 241 80 99017

Marco KlempienPhone: +49 241 80 99021

Stefanie ScheinPhone: +49 241 80 92430

CAFM-Systeme
Sachgebietsleiter CAFM-Systeme
Martin Brack
Phone: +49 241 80 99023

Thomas GillessenPhone: +49 241 80 97781

Sebastian LennartzPhone: +49 241 80 97780

Auszubildende
Auszubildender
Fabian Pütz
Phone: +49 241 80 92432

Auszubildender
Carl-Henrik Höhle
Phone: +49 241 80 97802

Auszubildender
Mehmed Akif Söyler
Phone: +49 241 80 94399