Division 5.3 - IT Basic Systems

  Person typing on a computer keyboard © Stefan Hense

The Division of IT Basic Systems belongs to the Department of Internal Management and IT within RWTH’s Central University Administration. It is responsible for the operation of basic IT services.


Our Responsibilities

Department 5.3 – IT Basic Systems manages more than 1,400 clients and is responsible for the administration of the basic infrastructure and the operation of approximately 270 servers for the Central University Administration (ZHV).

Every day, our young and creative team ensures that ZHV has an optimal, high-performance and secure workplace environment. Together, we identify and procure suitable hardware and software solutions to optimally equip the IT workstations.

We are there for you – remotely and in person on site. You can reach us via our hotline, the ZHV ticket system, or email.

Furthermore we provide vocational training for young people to become IT specialists (m/f/d) for systems integration, offering attractive benefits such as a job ticket for public transportation, corporate health management, a University sports program, and many more. Our apprentices are involved in project activities and receive intensive support from our experienced trainers.



Name Contact
Head of Division
Petra Mehdi
Phone: +49 241 80-94782

Petra Mehdi´s Website
Deputy Head of Division
Sebastian Fuchs
Phone: +49 241 80-99019

Sebastian Fuchs´s Website
Head of Subject Area IT-Infrastruktur
Sebastian Fuchs
Phone: +49 241 80-99019

Sebastian Fuchs´s Website
Jens SchmitzPhone: +49 241 80-94783

Jens Schmitz´s Website
Sven PoquéPhone: +49 241 80-97779

Sven Poqué´s Website
Oliver KannenbergPhone: +49 241 80-92431

Oliver Kannenberg´s Website
Thomas KüppersPhone: +49 241 80-94393

Thomas Küppers´s Website
Fabian PützPhone: +49 241 90 92432

Fabian Pütz´s Website
IT-Helpdesk (ZHV)
Helpdesk, ZHVPhone: +49 241 80-99020

Helpdesk, ZHV´s Website
Head of Subject Area IT-Helpdesk
Michael Schnitzler
Phone: +49 241 80-94878

Michael Schnitzler´s Website
Tobias BraaschPhone: +49 241 80-94317

Tobias Braasch´s Website
Sabrina BakiPhone: +49 241 80-99017

Sabrina Baki´s Website
Marco KlempienPhone: +49 241 80-99021

Marco Klempien´s Website
Stefanie ScheinPhone: +49 241 80-92430

Stefanie Schein´s Website
Head of Subject Area CAFM-Systeme
Martin Brack
Phone: +49 241 80-99023

Martin Brack´s Website
Thomas GilleßenPhone: +49 241 80-97781

Thomas Gilleßen´s Website
Sebastian LennartzPhone: +49 241 80-97780

Sebastian Lennartz´s Website
Daniel Fröhlich
Phone: +49 241 80-92433

Carl Höhle
Phone: +49 241 80-97802

Carl Höhle´s Website
Mehmed Söyler
Phone: +49 241 80-94399

Mehmed Söyler´s Website