Division 8.3 - Travel Management and Benefits Office

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The Division of Personnel Related Legal Matters belongs to the Department of Human Resources in RWTH Aachen Central University Administration. The staff works on two areas: calculating benefit applications and managing applications for travel expenses at the University.  The University Benefits Office also supervises benefits issues for the three Aachen, Düsseldorf, and Niederrhein Universities of Applied Sciences.  



Division 8.3

Travel Management and Benefits


+49 241 80 94160



Business Trip Management

We support employees of RWTH Aachen in planning their business trips. In addition, we calculate the reimbursement of costs for business trips. As part of the university‘s internationalization the number of business trips abroad in recent years has increased sharply.

Online Bookings

We provide employees with the relevant corporate client portal of RWTH Aachen for online bookings. With regards to the steadily growing number of business trips and thus the growing budget for travel costs we also, together with the Division of Central Purchasing, negotiate special conditions for travel services such as rental cars, hotels or flights with travel agencies. All institutions of higher learning can use these facilities via the Travel Management in our intranet.


Our Responsibilities

  1. Trip Expenses and Excursions
  2. Moving Costs and Separation Allowances
  3. Salary Advances
  4. Travel Costs for Apprentices
  5. Accomodation Provision

Excursions for Students

Our employees also look after the calculation of the numerous excursions which students go on as part of their studies at our university with their professors or working groups. Here the primary role is to provide comprehensive advice either in person or over the phone to the excursion coordinators.


Moving Expenses & Separation Allowances

We advise newly appointed professors to RWTH Aachen with regard to any moving costs and separation allowances.


University Benefits Office

As the university benefit office for RWTH Aachen we are responsible for processing benefits for all those who qualify at RWTH Aachen, Aachen University of Applied Sciences, Niederrhein University of Applied Sciences, and Düsseldorf University of Applied Sciences.

Law on Benefits

A brief overview on the type and scope of benefit law in North Rhine-Westphalia is available for you in the RWTH Aachen Benefit Handbook. We would like to explicitly draw your attention to the fact that the information merely provides an overview of the type and scope of the existing benefit law. No legal entitlements whatsoever may be derived from this publication.


Updated Information

The income threshold for spouses and registered partners who are not personally entitled to benefits (Section 2 (1) No. 1b BVO NRW)

Only the situations outlined below are entitled to benefits.

The total income may not exceed the following amounts in the year before the expenses arise according to Section 2 (2) and 5a of the Income Tax Act:

expenses arouse

  • before December 31, 2021: 18,000 euros (total income amount in 2020)
  • before December 31, 2022: 20,000 euros (total income amount in 2021)
  • after January 1, 2023: 21,071 euros (total income amount in 2022)

Your Questions, Our Answers

What are benefits?

Benefits are the employer’s contribution to expenses incurred at birth, during sickness, for nursing care and upon death as based on the duty of care in accordance with Paragraph 75 of the State Civil Service Law for North Rhine-Westphalia.

Are tariff employees entitled to benefits?

Those tariff employees whose employment contract began prior to January 1, 1999 are entitled to limited benefits. This applies especially for expenses incurred at the dentist and the granting of a small subsidy to equip infants and young children.

All other tariff employees are not entitled to benefits.


Service Hours

You can reach us:

  • Monday to Thursday from 8:30am to 4pm
  • Friday from 8am to 2pm

Please note that some colleagues work part-time. Therefore, if you would like a personal consultation on site, we recommend that you make an appointment in advance with your case worker by phone or email.



Name Contact
Andrea Nebel
Phone: +49 241 80 94159

Müller, Ricarda, stellvertretende Abteilungsleiterin (s. Hochschulbeihilfestelle)
Frau Peters (Teilzeit): Geschäftszimmer; Wohnungsfürsorge; Fahrtkosten Auszubildende (siehe Dienstreisemanagement)
stellvertretende Abteilungsleiterin
Ricarda Müller
Phone: +49 241 80 94195

Sachgebiet Frau Müller: Stellvertretende Abteilungsleiterin, Sachgebietsleiterin Hochschulbeihilfestelle
Karin EisenbergerPhone: +49 241 80 96750

Sachgebiet Frau Eisenberger: Beihilfen F - H, M - R
Helge MüllerPhone: +49 241 80 94163

Sachgebiet Herr Müller: Beihilfe C - E, S - Z
Sindy BillmannPhone: +49 241 80 96752

Sachgebiet Frau Billmann (Teilzeit): Beihilfen A - B, I - L
Gruppenleiterin Reisekosten
Jacqueline Jansen
Phone: +49 241 80 94149

Sachgebiet Frau Jansen: Sachgebietsleiterin Dienstreisemanagement
Ute NellesPhone: +49 241 80 97167

Sachgebiet Frau Nelles: Reisekosten
Barbara KuhlenPhone: +49 241 80 97850

Sachgebiet Frau Kuhlen (Teilzeit): Reisekosten Fakultät 417... - 471310; 7
Jennifer DolfenPhone: +49 241 80 94161

Sachgebiet Frau Dolfen : Reisekosten Fakultät 1..... - 15....
Ilona JohnenPhone: +49 241 80 94188

Sachgebiet Frau Johnen: Reisekosten Fakultät 2; 3; 4..... - 414...
Anjela TendulkarPhone: +49 241 80 95317

Sachgebiet Frau Tendulkar: Reisekosten ZHV; Fakultät 417410 - 417810; 8
Jessica PetersPhone: +49 241 80 94160

Sachgebiet Frau Peters (Teilzeit): Reisekosten Fakultät 415... - 416...; 5
Nataly CorbePhone: +49 241 80 96751

Sachgebiet Frau Corbe: Reisekosten Fakultät 16....; 418... - 420...; 6
Jennifer Dolfen, Tel.: +49 241 80 94161, Fakultät 1, 2, 3, 4
Ute Nelles, Tel.: +49 241 80 97167, Fakultät 5, 6, 7, 8
Barbara Kuhlen, Tel. +49 241 80 97850, Hochschulsportzentrum; 0
SAP-Key User
Jennifer Dolfen, Tel.: +49 241 80 94161
Barbara Kuhlen, Tel. +49 241 8097850
Ute Nelles, Tel.: +49 241 80 97167
Barbara Kuhlen, Tel.: +49 241 80 97850
Trennungsentschädigungen, Umzugskosten
Ute Nelles, Tel.: +49 241 80 97167
Fort- und Weiterbildung
Ute Nelles, Tel.: +49 241 80 97167
Jennifer Dolfen, Tel.: +49 241 80 94161