Growing through conflicts. Profiting from managing conflicts

Contact

Name

Juliane Mühlenbruch

Contact for Organizational Matters

Telephone

workPhone
+49 241 80 99119

E-Mail

E-Mail

Contact

Name

Doris Frank

Contact for Content-Related Matters

Telephone

workPhone
+49 241 80 94042

E-Mail

E-Mail

Key Info

Basic Information

Type:
Workshop
Topic:
Communication and Collaboration
Language:
english
Staff Development Measures:
Yes
Fields of Action:
Promote personal development
Institution:
Career Development
Participation Fee:
Free

Description

This training aims to show how to improve skills for dealing with conflicts. This will result in a better understanding of their own and their counterpart's conflict behaviour, so that they

Objective

This training aims to show how to improve skills for dealing with conflicts. This will result in a better understanding of their own and their counterpart's conflict behaviour, so that they

Methods

Participants should be prepared for a high degree of "learning by doing". I would like to invite them to bring their personal case studies in order to find a new approach. 

Content

Leaders and their teams are more effective when conflicts become visible and are used as an instrument for growth. Only then are people empowered to manage the difficulties of every day business together. The value of conflicts can be to bring different perspectives and the chance of development.
In this workshop participants will learn to recognise the first signals of animosities and conflicts and find solutions for the problems that ensue.

Seeing the opportunities of conflicts:

  • How do conflicts evolve?

  • Recognising conflicts and seeing the part you and others play

  • How am I contributing to the development of conflicts?

  • Recognising the dynamics of escalation

  • Managing conflicts constructively

  • How to say ?No?!

Helpful techniques:

  • Methods for de-escalation

  • Symptoms, reasons, forms, of different conflicts

  • Separating the factual and the emotional level

Handling conflict conversations

Target Audience

doctoral candidates, who are registered in the Center for Doctoral Studies

Appointments

Number:2020-CDS-012
Date:03/02/2020 to 04/02/2020
08:30 - 16:30
Course Coordinator:Astrid Müller
Place:

German Research School, Schinkelstraße 2a, room 102

Participants: up to 14
Registration:With RWTH-ID (TIM)
Without RWTH-ID (TIM)