RWTH Aachen Map of Processes
Process management is an essential component of quality assurance, which encompasses testing, measuring, and evaluation. It is valuable tool to support quality management in teaching and learning at RWTH. The process map provides a structured overview of processes in this area.
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The process map:
- provides the conceptual basis for process management
- provides a structural framework for all processes
- is aligned with the strategic activities of the University
The focus lies on the core process of teaching and learning, which, in turn, is guided, or assisted, by university management and support processes.
The process of teaching and learning is to meet the various demands of RWTH stakeholders – input – and is meant to offer competence-based, research-oriented training that is closely related to practice and eventually results in the production of highly qualified, responsible graduates – output geared to the target group.
This process also includes the control circuit of quality control to ensure that the core process itself is continually improved. The core process covers everything related to teaching and learning – from the planning stages of going to university to the course work itself, from the evaluation of courses of study to their further development.
Since the process map at hand seeks to represent RWTH in its entirety, the core processes "Research" and "Transfer & Innovation", which are the RWTH's strategic fields of action, are also included in addition to "Study & Teaching".
First on the agenda at the moment is the establishment of structures with regard to teaching and learning. The process map can also be of use in the other three areas at a later date, but for now it is designed in particular to smooth the way for the consistent management of processes.