Office Hours and Contact Details

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On this page, you can find the correct contact person for you at ZPA by selecting your particular topic. You can also find our opening and office hours.

 

Find the contact person for your particular matter

General Questions on Exam Matters

Please contact the clerk responsible for your degree program. You can find this person on our page Contact Persons in the ZPA. There you will also find all the contact details you need.

Questions and matters specific to your course of study (for example, exams, final thesis)

Please contact the clerk responsible for your degree program. You can find this person on our page Contact Persons in the ZPA. There you will also find all the contact details you need.

Submitting a certificate of achievement (certificates), notifications, or other forms of proof

Please send your document(s) by email to the person in charge of the degree program. You can find this person on the page Contact persons in the ZPA, where you will also find all the contact details you need.

Picking Up Your Degree Certificate

Please book an appointment to pick up your degree documents via our appointment tool. Please note you can only book an appointment once we have sent you an email informing you your certificate is ready for collection.

If you wish to cancel a booked appointment, please write an .

Sending Your Degree Certificate

Please send an email to our .

Certificates

If you need a specific certificate, please contact the person responsible for your degree program by email. You can find this person on our page Contact Persons at the ZPA.

Most certificates can be sent to you by email. If you need a paper certificate, you can use our appointment tool to book an appointment for our office hours. If you wish, we can also send you the document by postal mail.

Copies of Degree Documents

If you need a copy of one or more degree documents because you no longer have the original, please send an email to our .

Apostille

If you need a pre-authentication for an apostille, please contact our .

Verification

To have degree certificates and documents verified, please contact our .

Please note the following important information:

To verify a degree certificate or graduation documents, you must submit the following documents or information about the former student to us:

  • a handwritten signed declaration of consent (German or English)
  • name and, if applicable, maiden name of the student
  • student ID number
  • course of study
  • graduation date
  • title/academic degree obtained

The following documents or information will also help us process your request:

  • duration of studies
  • copies/scans of the transcript of records

Please note that verification requests can take several weeks for us to process. Extensive searches are often necessary, especially for degrees that date back a long time. Therefore, please refrain from inquiring about the status of your request within the first three weeks.

Orders, Deliveries, Organizational Queries

Please contact our office at +49 241 80 90710.

 

Office Hours

Personal consultation hours with prior appointment booking for the following matters

  • Submission of final theses
  • Picking up transcripts of records and degree certificates
  • Having certificates filled out

Mondays and Wednesdays: 9am to 10am (in September and October 2022: 9am to 11am)
Tuesdays and Thursdays: 1pm to 2pm (in September and October 2022: 1pm to 3pm)

Appointments can be booked via our appointment tool.

If you need to cancel an appointment, please get in touch with your contact person.

Open Zoom office hours for course of study-specific matters

Please see our ZPA Contact Persons page for the office hours of your clerk and a link to the Zoom room.

Picking up your degree certificate in person upon prior appointment

  • Mondays: 9am to 12 noon
  • Tuesdays: 9am to 12 noon
  • Wednesdays: 9am to 12 noon and 2pm to 3:30pm
  • Fridays: 9am to 12 noon

Appointments can be booked via our appointment tool.

 

Address

Zentrales Prüfungsamt
Templergraben 57
52062 Aachen
Fax: +49 241 80 92376